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SaaS Customer Support Specialist – Campgrounds

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Your Next Adventure Starts Here
Full Time position
Listed on 2026-07-14
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40500 - 49500 USD Yearly USD 40500.00 49500.00 YEAR
Job Description & How to Apply Below

Campspot in Grand Rapids, MI is hiring a Software Customer Support Specialist to assist our software customers during scheduled support hours. You will work with campground and resort staff on inbound questions via phone, email, or chat and become a master of Campspot reservation software.

A high level of technical ability is preferred. The role includes evenings, weekends and major holidays, with summer peak demands and opportunities to help customers get the most from Campspot's products.

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