Guest Experience Specialist — Service & NPS Champion
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-16
Listing for:
Hertz
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Hertz is seeking a Customer Service Associate in Grand Rapids, Michigan. The role focuses on providing exemplary customer service to ensure customer satisfaction and retention, handling customer issues, and improving service by coaching employees on customer needs.
Candidates should have over 3 years of customer service experience, with strong communication and problem-solving abilities. This position offers a competitive wage of $17.00/hr and various employee benefits.
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