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Bilingual Call Center Specialist - English​/Spanish

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: West Michigan Hispanic Chamber of Commerce
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

Lake Michigan Credit Union is seeking a Bilingual (English/Spanish) Call Center Specialist I for an on-site role in Grand Rapids. You will support members with telephone requests, answer questions about accounts, and resolve issues within your authority.

The position includes opportunities to cross-sell products and collaborate with multiple departments to ensure a positive member experience. The role offers a supportive environment with coaching, a 4- to 6-week training, and a path for

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