Customer Service/Sales Associate
Listed on 2026-08-03
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Overview
We are seeking a dedicated and enthusiastic CSR to join our team and promote the NEWEST GENERATION OF FIBER OPTIC SERVICES. The ideal candidate will possess strong communication skills and a passion for providing exceptional customer service. This role involves interacting with customers through various channels, addressing inquiries, and ensuring a positive experience. The Customer Service Representative will play a crucial role in maintaining customer satisfaction and loyalty.
INCENTIVES are possible based on performance and attendance. Typically are Customer Service Reps bring in $900-$1300 weekly. COMPENSATION IN ADDITION TO WEEKLY PAY INCLUDES WEEKLY AND MONTHLY BONUS OPPORTUNITIES!
Duties- Provide accurate information regarding products, services, and policies.
- Perform data entry tasks to maintain accurate records of customer interactions.
- Analyze customer feedback to identify trends and areas for improvement.
- Collaborate with team members to resolve complex customer issues effectively.
Previous experience in a call center or customer service environment is preferredBUT NOT REQUIRED.
- Proficiency in computerized systems for data entry and record keeping.
- Strong analytical skills to assess situations and provide effective solutions.
- Familiarity with sales techniques is a plus, enhancing the ability to upsell products or services when appropriate.
- Excellent verbal and written communication skills are essential for effective interaction with customers.
Job Type: Full-time Pay: $925.00 - $1,565.00 per week
Benefits- Health insurance
- People with a criminal record are encouraged to apply
Work Location:
In person
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