Rental Site Monitor

Rental Site Monitor (Sales)

About the Role
The City of Kentwood is seeking a Rental Site Monitor to support our Parks & Recreation Department. In this role, youll help ensure that facility rentals run smoothly, safely, and in accordance with established guidelines.
Youll oversee rentals at the Kentwood Library Community Room and the Kentwood Activities Center, serving as the on‑site point of contact for renters. This position is ideal for someone who is dependable, attentive to detail, and enjoys working in a customer‑facing environment.

• Open and close facilities, maintaining responsibility for building keys, alarms, lighting, sound, and HVAC systems.
• Welcome renters, review rental contracts, and answer questions at the start of each event.
• Complete pre‑and post‑rental inspections to ensure the space is clean, safe, and well‑maintained.
• Be available during events to address renter needs and enforce facility rules when necessary.
• Report any damage or equipment issues and help ensure proper care of the facility.
• Maintain a courteous, professional, and helpful presence throughout the event.

Youre reliable, professional, and customer-service oriented. Youre comfortable handling responsibilities independently and enjoy making sure spaces are ready for guests.

• High School Diploma or GED
• Must be at least 18 years old
• Strong communication and customer service skills
• Ability to work with individuals from diverse backgrounds
• Ability to work independently and use sound judgment
• Attention to detail and strong organizational skills
• Availability to work evenings and weekends, including at least two (2) weekends per month

• Hourly pay range: $16.00 - $18.00
• Employee Assistance Program
• Discounts on City recreation programs
• Flexible scheduling based on program needs
• Free CPR training opportunities for eligible employees
• Opportunities for continued involvement in seasonal and recreation programming

The Kentwood Parks and Recreation Department enriches the lives of community members through recreational classes, programs, and activities. As well as providing green spaces, a community farmers market, community events, and very soon, a Community Center.

Within Kentwoods 21 square miles, Parks and Recreation oversees:

• 15 parks covering more than 300 acres
• 13+ miles of non‑motorized trails
• Splash pads, pickleball courts, playgrounds, and gathering spaces
• Variety of rental facilities available
• 1000+ recreation programs and community events each year