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Customer Experience Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-11
Listing for:
CarMax Business Services
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Car Max is seeking a Customer Specialist in Grand Rapids, MI to guide customers through the car-buying and selling journey, including appraisals, test drives, and financing applications, while ensuring a transparent, hassle-free process.
You will conduct vehicle condition assessments, support inventory workflows, and coordinate service appointments with attention to detail and customer comfort. This role emphasizes integrity, teamwork, and an exemplary customer experience.
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