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Member Experience Specialist — Call Center

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: American 1 Credit Union
Full Time position
Listed on 2026-08-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 22000 - 31000 USD Yearly USD 22000.00 31000.00 YEAR
Job Description & How to Apply Below

American 1 Credit Union is seeking a Call Center Representative for the full-time, on-site role in Jackson, Michigan. The position requires handling incoming calls, responding to member inquiries, and guiding members toward products that support financial wellness.

Ideal candidates will have cash handling or sales experience and excellent verbal and written communication skills. The role emphasizes great member service, teamwork, and adherence to credit union standards.

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