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Delivery Station Customer Service - Real-Time Impact

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Amazon
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below

Amazon Grand Rapids is seeking a Delivery Station Customer Service Associate to provide in-station, real-time support and help ensure packages arrive on time. You’ll connect customers with experts and communicate across teams to resolve issues and set accurate expectations.

You’ll work a full-time schedule (40+ hours), lifting up to 49 pounds, standing for long shifts, and thriving in a dynamic warehouse environment while delivering excellent service to customers and partners.

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