Client Experience & Retention Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-17
Listing for:
WizeHire, Inc
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
The Landis Agency Farm Bureau Insurance in Grand Rapids, MI is seeking a courteous customer service representative. You will connect with clients by phone, handle service questions, and help with billing while supporting retention and upsell opportunities.
The role emphasizes strong listening, clear communication, and problem solving. A high school diploma and a Property & Casualty license are required, offering a rewarding career with a community-minded insurer.
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