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Patient Experience Concierge

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Mary Free Bed Rehabilitation
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR
Job Description & How to Apply Below

Mary Free Bed Rehabilitation Hospital in Grand Rapids, MI is hiring a Guest Services Associate. You will greet patients and visitors, assist with way finding, and provide information at the West Information Desk, contributing to a warm, patient-centered experience.

The role emphasizes friendly communication, reliability, and teamwork within a values-based culture. High school diploma or GED and two years of customer service are preferred; proficiency with Microsoft Office is expected.

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