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Call Center Specialist I — On-Site, Growth & Coaching
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-18
Listing for:
Lake Michigan Credit Union
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Lake Michigan Credit Union in Grand Rapids, MI is seeking a Call Center Specialist I to assist members with telephone requests, answer questions about products and services, and resolve issues within their authority. A 4–6 week training is provided to ensure readiness for full performance.
You will collaborate with supervisors and team leads to maintain security, accuracy, and member satisfaction, with opportunities to grow through coaching sessions and performance recognition.
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