Customer Service Specialist II — Growth & Team Focus
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-18
Listing for:
Mohawk Industries
Full Time
position Listed on 2026-08-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management, HelpDesk/Support
Job Description & How to Apply Below
Dal-Tile, a subsidiary of Mohawk Industries, is seeking a Customer Service Representative II to support walk-in customers, answer inquiries, provide samples, and complete sales transactions. The role focuses on accurate order entry, pricing, stock checks, and timely communication with internal teams to ensure orders move smoothly from entry to delivery.
Ideal candidates will have a High School Diploma or GED and at least 3 years in a call center or customer service environment, with textiles
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