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Resident Service Coordinator

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Peak Management
Full Time position
Listed on 2026-08-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 52000 USD Yearly USD 38000.00 52000.00 YEAR
Job Description & How to Apply Below

Smile, you found us! Looking for a career change in 2026? Come find out what makes Peak “THE PLACE” to work and live. Peak is currently looking for a “ROCKSTAR” Resident Service Coordinator to join our team at our beautiful 1,200+ unit property, Ramblewood Apartments.

  • Participate in resolving and handling resident maintenance questions, concerns and complaints
  • Take service requests from residents or staff via phone, in person, and email. All requests are to be entered in a timely fashion. Phone messages and email will be checked consistently.
  • Assist Maintenance Supervisor with determining importance of request for service technicians, or vendors.
  • Demonstrate strong organizational skills.
  • Must have reliable transportation.

Why come work for us? Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we also provide on call-premium and PTO (including your birthday!) Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with a generous employer match.

  • superb compensation and benefit package, including medical, dental and life insurance
  • on call-premium and PTO (including your birthday!)
  • Looking ahead for retirement? We got that covered too!
  • 401(k) plan with a generous employer match


** SIGN-ON BONUS INCLUDED**

If you are a positive person who likes to make things happen, this is the opportunity for you! We look forward to hearing from you.

Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.

Requirements

Physical Requirements
  • Prolonged periods standing and walking.
  • Must be physically able to climb ladders, bend, or crawl into awkward spaces.
  • Must be able to lift up to 50 pounds at a time.
  • Must be able to traverse a variety of properties with stairs and in a variety of weather.
Core Values

In order to achieve success, the Peak Management team must embrace certain core principles and values:

Positive People that Make it Happen!

  • I Can & I Will
  • I Care
  • No Drama
  • Keep Climbing
Benefits
  • competitive salary and generous benefit package
  • Paid Time Off (PTO)
  • 401(k) with ER matching

Back to all jobs

THE JOB

Smile, you found us! Looking for a career change in 2026? Come find out what makes Peak “THE PLACE” to work and live. Peak is currently looking for a “ROCKSTAR” Resident Service Coordinator to join our team at our beautiful 1,200+ unit property, Ramblewood Apartments.

  • Participate in resolving and handling resident maintenance questions, concerns and complaints
  • Take service requests from residents or staff via phone, in person, and email. All requests are to be entered in a timely fashion. Phone messages and email will be checked consistently.
  • Assist Maintenance Supervisor with determining importance of request for service technicians, or vendors.
  • Demonstrate strong organizational skills.
  • Must have reliable transportation.

Why come work for us? Peak Management provides a superb compensation and benefit package, including medical, dental and life insurance. In addition, we also provide on call-premium and PTO (including your birthday!) Looking ahead for retirement? We got that covered too! We also offer a 401(k) plan with a generous employer match.

  • superb compensation and benefit package, including medical, dental and life insurance
  • on call-premium and PTO (including your birthday!)
  • Looking ahead for retirement? We got that covered too!
  • 401(k) plan with a generous employer match


** SIGN-ON BONUS INCLUDED**

If you are a positive person who likes to make things happen, this is the opportunity for you! We look forward to hearing from you.

Peak Management is an Equal Opportunity Employer. These laws prohibit discrimination on the basis of race, color, religion, sex, national origin, or status as an individual with a disability or protected veteran.

Requirements

Physical Requirements
  • Prolonged periods standing and walking.
  • Must be physically able to climb ladders, bend, or crawl into awkward spaces.
  • Must be able to lift up to 50 pounds at a time.
  • Must be able to traverse a variety of properties with stairs and in a variety of weather.
Core Values

In order to achieve success, the Peak Management team must embrace certain core principles and values:

Positive People that Make it Happen!

  • I Can & I Will
  • I Care
  • No Drama
  • Keep Climbing
Benefits
  • competitive salary and generous benefit package
  • Paid Time Off (PTO)
  • 401(k) with ER matching
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