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Bilingual Customer Care Coordinator - Transportation
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-22
Listing for:
Hope Network
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Hope Network in Michigan is seeking a Customer Care Coordinator who is bilingual in Spanish to join our on-site team. You will serve as a critical contact for customers, passengers, caregivers, drivers, and partners, coordinating ride requests, processing applications, and ensuring safe, reliable transportation.
You’ll build schedules, resolve issues like no-shows, and support a high-quality customer experience every day.
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