Call Center Representative

Call Center Representative

Location: Wyoming, MI
Job Type: Full-Time & Part-Time
Pay: $15–$50/hour (Base Pay + Uncapped Performance Bonuses)

Award Winning: 2026 Best and Brightest Company to Work For

All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!

• Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses)
• Paid Training – No experience required
• Performance-Based Bonuses with Unlimited Earning Potential
• Flexible Full-Time & Part-Time Schedules
• Evening and Weekend Shifts Available
• Career Advancement:
  Marketing, Customer Service, Recruiting, Sales, and Leadership
• Fun, Positive, Team-Oriented Work Environment
• Ongoing Coaching and Professional Development
• Employee Benefits Available for Full-Time Team Members
• Established Company with Over 40 Years of Success

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.

• Contact homeowners who have previously requested information about our services
• Schedule appointments for free in-home consultations
• Answer customer questions and provide excellent service
• Build rapport and create positive customer experiences
• Accurately document customer conversations in our CRM
• Meet individual and team performance goals
• Participate in ongoing training and coaching
• Work collaboratively in a fast-paced call center environment

• Positive attitude and strong work ethic
• Excellent communication and listening skills
• Friendly, outgoing personality
• Customer service or call center experience is helpful but not required
• Comfortable speaking on the phone throughout the day
• Basic computer skills
• Coachable and eager to learn
• Reliable attendance
• Ability to work evening and/or weekend shifts

For over 40 years
, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.