Banking Collections & Solutions Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-22
Listing for:
Fifth Third Bank
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
Fifth Third Bank is seeking a Customer Solutions Specialist to engage customers from our Grand Rapids, MI location. You will discuss resolutions for delinquent accounts, work with internal partners, and document interactions in our records system.
The role emphasizes customer experience, risk-aware decision making, and adherence to policies while meeting team goals in a fast-paced call center environment.
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