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Hybrid Call Center Admissions Specialist I Lead
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-23
Listing for:
Davenport University
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Davenport University is seeking a Full-Time Call Center Admissions Specialist I to support hybrid work from Grand Rapids. The role focuses on answering calls, chats, and emails, guiding prospective students through the admissions process, and producing monthly KPI reports.
You will also train staff, manage schedules, and contribute to data-driven improvements. Ideal candidates have 2+ years in call centers, strong sales aptitude, and excellent communication.
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