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Technical Customer Service & Orders Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-31
Listing for:
Exotic Automation & Supply
Full Time
position Listed on 2026-08-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Exotic Automation & Supply is seeking a detail-oriented customer service associate in Grand Rapids, MI. The role focuses on frontline support—processing orders, quotes, and EDI transactions—while addressing customer inquiries and product requests.
You will manage order follow-ups, handle RMAs per policy, and maintain professional communication across channels. Foundational knowledge of Exotic product lines and supplier relations helps deliver timely resolutions.
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