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Digital Customer Service Specialist - Legal Collections
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-01
Listing for:
Stengerlaw
Full Time
position Listed on 2026-09-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Stenger & Stenger, a Grand Rapids, MI-based law firm, seeks a Digital Customer Service Representative to monitor and respond to consumer emails, ensuring compliance with legal guidelines and firm policies. The role emphasizes precise, clear communication and coordination with Legal and Collections teams.
The ideal candidate will have strong written skills, attention to detail, and experience in customer service within a legal or professional environment, supporting timely resolutions for
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