Strategic SaaS Customer Success Leader
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
SWIVEL is seeking a Customer Success Manager to report to the Director of Customer Success. The CSM will ensure customers achieve desired outcomes while using SWIVEL’s solutions, collaborating with Product and Sales teams to drive adoption and expansion.
The CSM will monitor health metrics, build success plans, and reduce implementation risk, enabling renewal and long-term satisfaction across the customer base in a dynamic SaaS environment.
This role, Strategic SaaS Customer Success Leader at SWBC, could be your next career step.
We are seeking a motivated Strategic SaaS Customer Success Leader to join SWBC in Grand Rapids, MI, United States.
Consider building your career as a Strategic SaaS Customer Success Leader at SWBC.
The Strategic SaaS Customer Success Leader position in the Management & Operations, Sales field is open for applications.
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