Delinquency Solutions Advocate
Listed on 2026-10-07
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Customer Service/HelpDesk
Banking & Finance -
Finance & Banking
Banking & Finance
Fifth Third Bank in Grand Rapids, MI seeks a Customer Solutions Advocate (Collections) to engage with defaulted customers, negotiate payment commitments, and explore alternatives to drastic remedies. The role emphasizes compliance, efficiency, and high service standards in a fast-paced call center.
You will work with multiple systems to resolve delinquency while maintaining professional communication with customers and internal teams.
We would love to welcome a new Delinquency Solutions Advocate to our group in Grand Rapids, MI, United States.
We appreciate your interest in this position.
Join Fifth Third Bank and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Delinquency Solutions Advocate role at Fifth Third Bank, based in Grand Rapids, MI, United States.
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