Customer Experience Specialist: Elevate Client Support
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Service Rep
Marceco in Grand Rapids, MI is seeking a Customer Experience Specialist to serve prepaid distribution partners as their supplier and customer service contact, handling orders, resolving issues, routing calls, and answering basic questions. The role operates in a fast-paced environment with daily order monitoring and cross-department coordination.
Responsibilities include managing orders, logging issues in Salesforce, monitoring LIVECHAT, assisting with RMAs, and keeping Sales informed of client
This posting is for the Customer Experience Specialist:
Elevate Client Support role at Marceco, based in Grand Rapids, MI, United States.
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The position is based in Grand Rapids, MI, United States.
This opportunity is part of our work in Marketing & Media, Sales.
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