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Member Services Specialist - Credit Union

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: CU*Answers
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Banking & Finance
Salary/Wage Range or Industry Benchmark: 36000 - 52000 USD Yearly USD 36000.00 52000.00 YEAR
Job Description & How to Apply Below
Position: Member Services Specialist - Credit Union Support

CU
* Answers in Grand Rapids is seeking a Member Services Representative (MSR) to support credit union members via inbound and outbound calls, chats, and emails, acting as an extension of our partner credit unions.

You will verify identities, educate members on account features and cards, document interactions precisely, and coordinate follow-ups to ensure timely responses.

The role rewards reliability, composure on the phone, strong communication, and teamwork within the Xtend Team environment.

The following opportunity is for a Member Services Specialist - Credit Union Support with CU
* Answers.

Our organisation is growing, and we are hiring a Member Services Specialist
- Credit Union Support in Grand Rapids, MI, United States.

This position is for the Member Services Specialist
- Credit Union Support role at CU
* Answers.

We are seeking a motivated Member Services Specialist - Credit Union Support to join CU
* Answers in Grand Rapids, MI, United States.

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