Customer Operations Lead: Drive Revenue & Customer Experience
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management
Hertz is seeking a Customer Operations Manager to lead front-of-the-house processes, customer service, and revenue optimization on the Customer Operations team. You will guide frontline staff, coordinate with leadership, and drive efficiency while maintaining strong customer satisfaction and a positive culture.
The role emphasizes operational leadership, cross-functional collaboration, and accountability for performance, safety, and vendor relations across the location.
Step into the Customer Operations Lead:
Drive Revenue & Customer Experience role at Hertz in Grand Rapids, MI, United States and grow with us.
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This posting is for the Customer Operations Lead:
Drive Revenue & Customer Experience role at Hertz, based in Grand Rapids, MI, United States.
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