Front Office Assistant

Overview

Knapp Dental Lodge is looking for a Dental Receptionist to join our fantastic team. We pride ourselves on top-tier patient care, a positive office culture, and keeping our daily workflow smooth and friendly. If you are the kind of person who makes patients feel welcome the moment they walk through the door, we want to meet you!

Compensation: $23-28 per hour, based on experience

Schedule & Office Hours

• Full-time
• Monday through Thursday
• 7:30 am - 5:00 pm

Benefits and Perks

• Monthly bonus
• Monthly team meeting lunches
• Medical, vision, and life insurance
• Dental provided and family discounts
• PTO, sick, and paid holidays
• 401(k) options
• Free CE courses provided by our affiliated vendors

Key Responsibilities

• Patient Care: Greet patients with a warm smile, handle check-in/check-out, and manage smooth patient flow through the office
• Scheduling: Manage, optimize, and confirm appointment schedules to maximize chair time
• Communication: Answer multi-line phones, address patient inquiries, and make proactive re-care calls
• Insurance & Billing: Verify insurance eligibility, compute co-pays, process payments, and assist with claims tracking

Qualifications

• 3+ years of prior dental front office experience is required
• Knowledge of dental software is required (ie. Dentrix, Eagelsoft, Open Dental, etc)

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