Support Professional, English

The Support Professional for the English Department provides essential administrative skills and support for the Department Head, Composition, English as a Second Language and Integrated Reading and Writing faculty and staff, students and visitors of the English Department.

INTERNAL:
Only current APSS employees may apply.

Requisition

Position Number:

Employee Group: APSS Bargaining Agreement

Schedule:

40 hours/52 weeks, Monday through Friday, 8:00 AM - 5:00 PM

Compensation:
Level B, $18.67 per hour

Benefits:
Full-time

Reports to:

Department Head

Posting Opens: 2/18/2026

Posting Closes: 3/3/2026

ESSENTIAL JOB FUNCTIONS

* Operate an efficient office and provide high-level secretarial support to the English department head.

* Serve as receptionist for administrative and instructional activities for the Department Head, faculty, and staff, while utilizing excellent professional awareness of legal ramifications when handling sensitive and/or confidential information.

* Greet and direct students, visitors, members of the College, and the public responding in a professional manner to in person requests, and assisting with questions and concerns.

* Process absences and sub pay requests for instructors, ensuring proper forms and approvals.

* Maintain accurate records of absences in People Soft.

* Post departmental schedules on Google Calendar and maintain up-to-date availability spreadsheets for adjuncts.

* Help with scheduling for full-time and adjunct instructors, including creating, updating, and distributing semester schedules.

* Assist with the scheduling of overloads and create availability forms each semester.

* Coordinate with instructors to choose textbooks for courses, ensuring consistency across sections.

* Place book orders for all English classes, including sending book lists to the bookstore and library.

* Maintain an updated department book spreadsheet for the library and campus records.

* Assist faculty using OERs to have access to instructional materials

* Budget/Pro Card/FS Prod:

* Run monthly reports for budget tracking, including classroom supplies, memberships, and printing.

* Manage departmental Pro-Card transactions, ensuring receipts are uploaded for reconciliation.

* Organize materials and supplies for department events such as Open Houses and Advising Days.

* Ensure event setups are complete, including providing necessary swag, magazines, and literature.

* Maintain and expand the library by purchasing Caldecott, Newbery, King, and Belpré books.

* Track and document all books purchased for the library, ensuring two copies are acquired for departmental use.

* Coordinate and update semester schedules by class, location, and modality.

* Work with the Department Head to finalize class assignments for full-time and adjunct faculty.

* Ensure accurate and timely room assignments and schedule updates; address attributes in CSPROD

* Assist with onboarding new full-time and adjunct faculty, ensuring all necessary equipment and resources are available.

* Update contact information, and assist with department meetings and communications, including Zoom meetings and room reservations.

* Maintain records of faculty availability and work with the Department Head for class assignments.

* Update various departmental records, including syllabi, course calendars, and student attendance.

* Assist with maintaining the department's online folders, ensuring documents are up-to-date and accessible.

* Order necessary office and classroom supplies, ensuring inventory is maintained.

* Track students who have taken the placement test and log AI-detected cases in an Excel spreadsheet (date, student , name).

* Assist students with testing inquiries, including when tests are unavailable due to SAT or Accuplacer scores.

* Work with the Enrollment Center to activate tests when required.

* For AI detection, assist students with retaking the test and ensure they come to campus if necessary. Log AI cases in the AI spreadsheet, shared with the Enrollment Center.

* Run queries for ARW 100 and IRW 101 students to ensure correct class enrollment.

* Document changes and student discussions.

* Contact misplaced students to discuss class adjustments, unless overridden. Share with the Department Head for further action.

* Check student enrollment status via the Enrollment Request Search in People Soft.

* Student Enrollment:

* Process prerequisite waiver requests for ARW 100, IRW 101/EN 101, EN 102, literature, writing, and ESL classes.

* ESL students must be enrolled by their advisor; we only process the waiver.

* Check transcripts or the equivalency website to verify waiver eligibility. Do not use overrides; inform students about tuition payment.

* If a college is not listed on the equivalency website, request approval from the EN 101/EN 102 Coordinator.

* Enroll students in their requested classes after the waiver is processed, ensuring the correct class number is provided.

* Address issues for students trying to enroll in combined classes due to prerequisite errors. ARW and IRW…