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Support Professional, English

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Grand Rapids Community College
Full Time position
Listed on 2026-02-24
Job specializations:
  • Education / Teaching
    Education Administration
  • Administrative/Clerical
    Education Administration
Salary/Wage Range or Industry Benchmark: 18.67 USD Hourly USD 18.67 HOUR
Job Description & How to Apply Below

INTERNAL:
Only current APSS employees may apply.

Requisition : 1063
Position Number:
Employee Group: APSS Bargaining Agreement
Schedule: 40 hours/52 weeks, Monday through Friday, 8:00 AM - 5:00 PM
Compensation: Level B, $18.67 per hour
Benefits: Full-time
Reports to: Department Head
Posting Opens: 2/18/2026
Posting Closes: 3/3/2026

ESSENTIAL JOB FUNCTIONS
  • Operate an efficient office and provide high-level secretarial support to the English department head.
  • Serve as receptionist for administrative and instructional activities for the Department Head, faculty, and staff, while utilizing excellent professional awareness of legal ramifications when handling sensitive and/or confidential information.
  • Greet and direct students, visitors, members of the College, and the public responding in a professional manner to in person requests, and assisting with questions and concerns.
  • Process absences and sub pay requests for instructors, ensuring proper forms and approvals.
  • Maintain accurate records of absences in People Soft.
  • Post departmental schedules on Google Calendar and maintain up-to-date availability spreadsheets for adjuncts.
  • Help with scheduling for full-time and adjunct instructors, including creating, updating, and distributing semester schedules.
  • Assist with the scheduling of overloads and create availability forms each semester.
  • Coordinate with instructors to choose textbooks for courses, ensuring consistency across sections.
  • Place book orders for all English classes, including sending book lists to the bookstore and library.
  • Maintain an updated department book spreadsheet for the library and campus records.
  • Assist faculty using OERs to have access to instructional materials
  • Budget/Pro Card/FS Prod:
  • Run monthly reports for budget tracking, including classroom supplies, memberships, and printing.
  • Manage departmental Pro-Card transactions, ensuring receipts are uploaded for reconciliation.
  • Organize materials and supplies for department events such as Open Houses and Advising Days.
  • Ensure event setups are complete, including providing necessary swag, magazines, and literature.
  • Maintain and expand the library by purchasing Caldecott, Newbery, King, and Belpré books.
  • Track and document all books purchased for the library, ensuring two copies are acquired for departmental use.
  • Coordinate and update semester schedules by class, location, and modality.
  • Work with the Department Head to finalize class assignments for full-time and adjunct faculty.
  • Ensure accurate and timely room assignments and schedule updates; address attributes in CSPROD
  • Assist with onboarding new full-time and adjunct faculty, ensuring all necessary equipment and resources are available.
  • Update contact information, and assist with department meetings and communications, including Zoom meetings and room reservations.
  • Maintain records of faculty availability and work with the Department Head for class assignments.
  • Update various departmental records, including syllabi, course calendars, and student attendance.
  • Assist with maintaining the department's online folders, ensuring documents are up-to-date and accessible.
  • Order necessary office and classroom supplies, ensuring inventory is maintained.
  • Track students who have taken the placement test and log AI-detected cases in an Excel spreadsheet (date, student , name).
  • Assist students with testing inquiries, including when tests are unavailable due to SAT or Accuplacer scores.
  • Work with the Enrollment Center to activate tests when required.
  • For AI detection, assist students with retaking the test and ensure they come to campus if necessary. Log AI cases in the AI spreadsheet, shared with the Enrollment Center.
  • Run queries for ARW 100 and IRW 101 students to ensure correct class enrollment.
  • Document changes and student discussions.
  • Contact misplaced students to discuss class adjustments, unless overridden. Share with the Department Head for further action.
  • Check student enrollment status via the Enrollment Request Search in People Soft.
  • Process prerequisite waiver requests for ARW 100, IRW 101/EN 101, EN 102, literature, writing, and ESL classes.
  • ESL students must be enrolled by their advisor; we only process the waiver.
  • Check transcripts or the equivalency website to verify waiver eligibility. Do not use overrides; inform students about tuition payment.
  • If a college is not listed on the equivalency website, request approval from the EN 101/EN 102 Coordinator.
  • Enroll students in their requested classes after the waiver is processed, ensuring the correct class number is provided.
  • Address issues for students trying to enroll in combined classes due to prerequisite errors. ARW and IRW students must enroll in their respective classes.
  • Discuss class modality, schedule, and enrollment options with students.
  • Assist students with placement testing, pre‑requisite waivers, and enrollment issues.
  • Process course prerequisites and support students with registration, ensuring they meet the necessary requirements.
  • Provide students with necessary information on…
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