Enrollment Coordinator; Temporary

The Enrollment Coordinator (Temporary) role is highly focused on providing excellent support and service to our school office teams. The position is critical to enrollment success and includes managing system issues, addressing compliance concerns and familiarity with the enrollment process from start to finish. The responsibilities are broad and require a fine balance of focus and flexibility, process and creativity, and tactical thinking with an understanding of goals and strategies.

National Heritage Academies (NHA) partners with communities to build and operate public charter schools. Founded in 1995, today NHA serves over 100 schools in nine states, with more than 65,000 students in kindergarten through 12th grade. Our schools are designed to eliminate the achievement gap and provide school choice to families so their children are prepared for success in college, career, and life.

A majority of our schools consistently outperform their local district on the state test. According to the Center for Research on Education Outcomes at Stanford University, NHA is a leading performer among charter schools and management organizations, outperforming both conventional district schools and other charter school operators. In addition, according to our employee survey, over 90% of respondents agree that the work they do is meaningful to them.

Join our team.

• Approve and process applications for new students
• Assist families with registration and processing enrollment forms
• Manage large amounts of inbound and outbound calls and emails promptly
• Quickly and thoroughly respond to website inquiries
• Perform data entry by accurately inputting, updating, and maintaining various types of information
• Provide temporary enrollment support to schools
• Provide remote guidance and direction to school offices as needed
• Provide ongoing high-quality customer service to both internal and external stakeholders
• Research and communicate sensitive legal and custodial issues as applicable to enrollment
• Assist Managers and Specialists with special projects and enrollment initiatives
• Support other teams with enrollment-related processes and needs.
• Additional duties as assigned

• Process-oriented
• Self-directed
• Ability to multi-task
• Highly organized with excellent time management skills
• Ability to work well with internal and external customers
• Strong communication skills, both verbal and written
• Strong phone skills, along with active listening
• Excellent computer skills, including experience with CRM systems

This is an in-person position at our NHA Service Center located at 3850 Broadmoor Ave., Grand Rapids, MI.

Expected

Start Date:

February 2026

Expected End Date:
October 7, 2026

Please  to find out more about our core values.

National Heritage Academies is an equal-opportunity employer.

• Job Identification 63407
• Job Category SC Temporary
• Posting Date 02/10/2026, 09:08 PM
• Job Schedule Full time
• Locations 3850 Broadmoor Ave SE, Grand Rapids, MI, 49512, US