Healthcare Specialist

Job Title: Epic Tapestry Health Systems Trainer

Location: Grand Rapids, MI

Work Model: 100% Hybrid

Duration: 8+ months of contract with possible extension

Required Qualifications:

• Associate’s degree is a minimum requirement
• Minimum 2 years of relevant training or healthcare systems experience
• Active Epic Tapestry Certification (CERT) – Required at time of hire

Job Description:

• This role will be responsible for conducting classroom training, one-on-one training, virtual training, at the elbow training support and implementation support with a primary focus on Epic and other Health Systems.
• Will partner with training team members, subject matter experts, and customers to develop audience-specific training including traditional and computer-based curriculum materials.
• Will help organize and report on training registration and completion.
• Occasional weekend training and daytime or overnight travel may be required.
• Responsible for conducting classroom training, one-on-one training, virtual training, at the elbow training support and implementation support with a primary focus on Epic and other health systems.
• Will create and maintain relevant project management documents, including work plans, status reports and risk assessments.
• Will participate in project teams to understand and implement the Product of work; participate in training program delivery strategy, testing the training environment, editing, assembling, and distributing course materials and assisting users with operational change management.
• Responsible for setting up classroom, training delivery, roster management, tracking completion and any other items related to training.
• Establishes relationship with super users and has ongoing communication with this group to ensure understanding of training.