COE Engineer

Payrate:

$45.00- $50.00/hr.

• Engineer detailed, often complex, network builds for new and existing technologies and assist with ordering equipment/cables/hardware via the appropriate systems
• The FAST (Field Assurance Support Team) Engineer will function within a centralized team responsible for select tasks to improve efficiency and providing support within the Network Field Assurance organization. Desired candidates will possess a demonstrated knowledge of wireless RAN Operations/Performance/Hardware, RF/Antenna system fundamentals, and experience in remote system troubleshooting and support.
• As a member of the FAST, your primary role will involve tasks including, but not limited to, the following:
  • Remote support of Client's Field Engineers and Vendors to assist in the integration of new network equipment
  • Remote support of Client's Field Engineers and Vendors to troubleshoot and resolve existing network equipment issues
  • Pre/Post Work RAN health checks and network service KPI assurance
  • Engagement of peer organizations to assist in on-site issue resolution
  • Primary business-hours contact for on-site remote access assistance

• Technical degree or relevant experience is required
• Bachelor’s degree is preferred
• 5-7 years of experience
• Demonstrated knowledge of the following RAN technologies:
  Samsung and/or Nokia
• Experience in remote network equipment triage and troubleshooting
• Experience in network KPI analysis
• High technical aptitude for assimilating technical concepts and new technology
• A proactive work style with the ability to set priorities, work with minimum supervision and with a diverse group of professionals
• Commitment to professionalism, follow-through and attention to detail
• Excellent communication skills, especially the ability to listen and comprehend effectively
• Strong work ethic and customer service orientation with high integrity

The typical base pay for this role across the U.S. is: $45.00- $50.00/hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience.

Full-time employees are eligible to select from different benefits packages. Packages may include medical, denmatch, lifeion benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus.

Sick leave and mobile phone reimbursement provided based on state or local law.