Service Project Specialist

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities?

Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Field-based:
Work is conducted on-site at customer locations.

What's in it for you:

As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

What you will do:

The Service Project Specialist plays a critical role in planning, coordinating, and supporting HVAC equipment start-up activities from project kickoff through warranty follow-up. This position serves as a key liaison between internal teams, contractors, controls providers, technicians, and customers to help ensure projects are executed safely, efficiently, and in accordance with company and factory standards.

Responsibilities include, but are not limited to:

* Coordinate equipment start-up activities from initial planning through completion, including tracking equipment orders, confirming project scope, and aligning timelines with internal teams and external partners.

* Serve as the primary point of coordination among service teams, equipment teams, contractors, controls providers, technicians, and customers throughout the start-up process.

* Schedule and prioritize start-up activities to support timely project completion and efficient resource utilization.

* Conduct jobsite walks and site surveys to verify installation quality, system readiness, accessibility, and overall preparedness for start-up.

* Confirm that units are ready for start-up and ensure all start-up activities are performed in accordance with factory specifications, company standards, and internal processes.

* Identify installation, operational, controls, or factory-related issues early and collaborate with the appropriate teams to resolve them before, during, and after start-up.

* Navigate issue resolution at start-up, including determining responsibility, coordinating corrective actions, and securing proper approvals and documentation when required.

* Support equipment through the first-year warranty period by coordinating service needs, addressing start-up-related issues, and ensuring appropriate follow-up.

* Complete and maintain all required documentation accurately and on time, including start-up reports, commissioning records, warranty documentation, job records, and labor and material tracking.

* Coordinate and deliver owner/operator training and follow-up training to support proper system operation and customer understanding.

* Provide technical guidance and support to technicians and customers on assigned projects.

* Support the installation, commissioning, diagnosis, repair, modification, and start-up of HVAC systems using knowledge of air conditioning theory, piping, air distribution, controls, and mechanical layouts.

* Review drawings, plans, specifications, and building layouts to prepare for on-site work, anticipate challenges, and coordinate with other trades as needed.

* Assist with estimating service start-up costs, estimate development, and change order support by recommending solutions, facilitating quotes, and helping close orders.

* Support procurement activities by assisting with equipment and material sourcing through internal teams and local…