Casino Host

Salary Range: $39,877.08 To $61,809.47 Annually

Attract, retain, and grow valuable players to ensure maximum guest engagement and Resort experience. Develop relationships with other departments and engage them in all efforts to develop players and to improve the gaming experience at Little River Casino Resort.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

• High School diploma or GED

• 4 years’ experience in a casino marketing role or related sales experience
• 1 year experience in a supervisory or lead role
• Working knowledge of the Gaming Industry and the laws and regulations governing gaming operations
• Valid driver’s license and be insurable on company’s policy
• Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

• At least 21 years of age

• Strong computer skills with experience in word processing, databases, and spreadsheets
• Strong organizational, written and verbal communication skills
• Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Accurate and detail-oriented
• Ability to demonstrated basic math calculations
• Maintain high confidentiality
• Independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to work cooperatively with all departments
• Ability to manage extensive amounts of paperwork
• Ability to operate most office equipment (computer, fax, copier, etc.)
• Ability to effectively approach strangers, strike up conversations, and build relationships and meet marketing objectives
• Ability to analyze information to make appropriate decisions related to comping

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test including marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individuals must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g., harassment, theft, violence, or integrity issues.

• Accountable
  - Accept responsibility and account for actions
• Collaborate
  - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
• Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
• Guest Orientation
  - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
• Confidential
  - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
• Detail Oriented – Ability to pay attention to the minute details of a given project or task
• Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
• Emotional Intelligence
  - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core…