Security Officer Level I

2 days ago Requisition

Responsible for protecting Little River Casino Resort assets. Provide security support and ensure property wide safety of both guests and Resort Team Members.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and an engaging, inclusive, supportive work environment for our team members.

• At least 18 years of age

• First Aid, Cardiopulmonary Resuscitation (CPR) certification or must be obtained within 90 days of employment

• Michigan TAM certification or must obtain within 90 days of employment

• Working knowledge of incident report writing and report writing systems preferred

• Experience working with a Tribally run casino and/or resort preferred

• Strong computer skills with experience in word processing, databases, and spreadsheets

• Strong organizational, written and verbal communication skills

• Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery

• Accurate and detail-oriented

• Maintain high confidentiality

• Independently manage multiple tasks in a professional manner

• Ability to work independently with minimal supervision

• Ability to work cooperatively with all departments

• Ability to manage extensive amounts of paperwork

• Ability to operate most office equipment (computer, fax, copier, etc)

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test including marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

• Provide a pleasant greeting and farewell to Little River Casino Resort guests.

• Inspect valid identifications for proper age to gain access to the gaming floor.

• Analyze all items entering and leaving the gaming floor.

• Monitor Little River Casino Resort facility, property, and money handling areas to ensure the security of guests, team members and assets of Little River Casino Resort on assigned shift.

• Render First Aid and Cardiopulmonary Resuscitation (CPR).

• Complete all necessary paperwork and reports accurately and in a timely manner.

• Compile reports/records to ensure compliance with standards and policies.

• Identify and report issues regarding security for the operations of any and all departments within Little River Casino Resort to the Security Management.

• Investigate complaints and/or concerns from guests and/or team members.

• Analyze and resolve situations to ensure compliance with Little River Casino Resort policies and procedures.

• Provide input or recommendations for improvement or changes in programs, processes, or services, may also participate in other department projects as directed.

• Monitor and maintain general knowledge of the alarm system and report any discrepancies.

• Maintain working knowledge of all Little River Casino Resort operations, programs, events, promotions, and services.

• Make and distribute Little River Casino Resort s in compliance with Little River Casino Resort Gaming Commission.

• Identify intoxicated guests utilizing TAM techniques.

• Must be able to satisfactorily complete all training assigned by the Resort.

• Must adhere to the safety rules and regulations of the Little River Casino Resort and of the Security Department.

• Must be aware of and adhere to the emergency and evacuation procedures.

• Must be aware of and adhere to the Resorts Health & Safety Program.

• Must be willing to stay until any incidents you are involved in are completed, including documentation of the incident.

• Must be able to apply Common Sense Reasoning when problem solving and act with the Resort in mind.

• Other duties as assigned.

While performing the duties of this job, the team member may be required to frequently stand, walk, sit, bend, twist, talk, hear, and perform repetitive motions. Team member must be able to walk, sit, and/or stand for periods of up to 8 hours. The team member must occasionally be able to push, pull, grasp, lift and/or move up to 20 pounds.

Any lifting and/or moving over 50…