Slot Attendant

SUMMARY:

Assists and aids guests by paying out jackpots, ticket fills, using money pouches, and making minor repairs to slot machines. Maintains a gaming environment that is exciting and welcoming to the guests.

Assist and do what you and your department can to create a fun, exciting entertainment experience for our guests and engaging, inclusive, supportive work environment for our team members.

• High School diploma or GED

• Cash handling experience
• Experience working with a Tribally run casino and/or resort preferred

A documented and verifiable combination of education and experience may be substituted for degree requirements.

• At least 18 years of age

• Basic computer skills with experience in word processing, databases, and spreadsheets
• Basic organizational, written, and verbal communication skills
• Basic problem-solving skills
• Basic money handling skills with the ability to count money and give change swiftly and accurately
• Guest service, interpersonal and teamwork skills necessary to maintain quality service delivery
• Accurate and detail-oriented
• Maintain high confidentiality
• Independently manage multiple tasks in a professional manner
• Ability to work independently with minimal supervision
• Ability to cooperatively work with all departments
• Ability to manage extensive amounts of paperwork
• Ability to operate most office equipment (computer, fax, copier, etc.)

Conditions of employment with Little River Casino Resort include passing a pre-employment drug test excluding marijuana, a background investigation to secure a license from the Little River Band of Ottawa Indians Gaming Commission, passing Resort background check to meet the employment eligibility requirements as they pertain to the position and successfully completing a 90-day introductory period.

Individual must not have been charged or released from employment or involved in anything which could be considered a liability to the Resort, e.g. harassment, theft, violence, or integrity issues.

• Accountable
  - Accept responsibility and account for actions
• Collaborate
  - Ability to work with team members and management team to improve the gaming environment and continue to create a fun and exciting entertainment culture for our guests
• Communication – Clearly, concisely, and professionally use verbal and written skills with guests, team members, management team and vendors
• Guest Orientation
  - Establishes and maintains long-term guest relationships, building trust and respect by consistently meeting and exceeding expectations in a professional and ethical manner
• Confidential
  - Will maintain and abide to the highest standards of confidentiality pertaining to team member, department, LRCR, and guest information
• Detail Oriented – Ability to pay attention to the minute details of a given project or task
• Diversity – Work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type
• Emotional Intelligence
  - Able to keep your emotional intelligence skills present and accessible, including thought and emotion control, emotional barriers, a flexible mindset and be conscious of and in alignment with the organization's core values
• Empathetic – Appreciates and sensitive to the feelings of others
• Ethical
  - Demonstrates conduct conforming to the highest-level set of values and accepted standards
• Interpersonal skills
  - Able to work effectively with guests, team members, management team, and vendors
• Judgment
  - Makes well-reasoned and timely decisions based on careful, objective review and informed data
• Organized – Possesses the trait of being organized and follows a systematic method of performing a task
• PC skills
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