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Finance Shared Services Manager

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Charter Automotive
Full Time position
Listed on 2026-06-28
Job specializations:
  • Finance & Banking
    Financial Compliance
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Location:

Mequon, WI (hybrid – 3 days in office)

Position Purpose

We are seeking a forward‑thinking Finance Shared Services Manager to lead and evolve our Finance Operations function. This role sits at the intersection of strategy, operations, and transformation—owning end‑to‑end shared services processes while driving efficiency, scalability, and a best‑in‑class internal customer experience.

What You’ll Do
  • Leadership & Service Delivery:
    • Lead and develop the Shared Services team across Accounts Payable, Expense Reporting, Billing, and Procure-to-Pay.
    • Foster a customer‑focused culture with strong service levels, communication, and stakeholder partnership.
    • Manage vendor relationships and escalation processes to ensure timely, effective resolution.
  • Strategy & Transformation:
    • Define and execute the Shared Services strategy aligned with broader Finance transformation goals.
    • Drive digital and automation initiatives, including workflow tools, OCR, ERP enhancements, and analytics solutions.
    • Partner with Finance and Digital teams to implement technology and improve end‑to‑end processes.
  • Operational Excellence & Continuous Improvement:
    • Identify and execute process improvements that increase efficiency, accuracy, and scalability.
    • Lead continuous improvement initiatives using Lean, Six Sigma, or similar methodologies.
    • Optimize Procure-to-Pay processes, including supplier onboarding, invoice processing, and payment execution.
  • Financial Integrity & Controls:
    • Ensure accuracy, compliance, and integrity in all accounting transactions and reporting.
    • Maintain strong internal controls, segregation of duties, and fraud prevention practices.
    • Oversee reconciliations, journal entries, and compliance with audit requirements and company policies.
  • Analytics & Performance Management:
    • Develop and manage KPIs, dashboards, and reporting across Shared Services functions.
    • Provide insights into service delivery, compliance, working capital, and supplier performance.
    • Enable data‑driven decision‑making and continuous improvement through reporting and analytics.
  • Team Development &

    Collaboration:

    • Coach, mentor, and develop team members while building a culture of accountability and innovation.
    • Partner cross‑functionally with Finance, Procurement, Operations, and other business leaders.
    • Support M&A integration efforts, including scaling and onboarding Shared Services processes.
Required Qualifications
  • Bachelor’s degree in Accounting, Finance, or related field.
  • 5+ years of accounting or finance experience, with leadership responsibility.
  • Proven track record of driving process improvement, automation, and innovation.
  • Strong analytical and problem‑solving skills with the ability to identify root causes and implement solutions.
  • Ability to influence cross‑functional stakeholders and build strong partnerships.
  • Experience working with ERP systems, data tools, and emerging technologies.
  • Demonstrated ability to lead teams and manage priorities in a dynamic environment.
Preferred Qualifications
  • 7+ years of accounting experience, ideally in a manufacturing environment.
  • CPA, CMA, or Master’s degree.
  • Experience in Shared Services (AP, billing, collections, or P2P processes).
  • Knowledge of Oracle, Tableau, Alteryx, or similar tools.
  • Lean, Six Sigma, or process improvement certifications.
  • Project management experience or formal training.
Benefits
  • Health, dental, and vision coverage.
  • 401(k) plan with employer matching and profit sharing.
  • Company‑paid life insurance and disability coverage.
  • Paid time off (PTO).
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