Mortgage loan officer

Mortgage Loan Officer - Remote (Greater Grand Rapids Area)

Our client is more than a financial institution—they are a people‑first organization committed to building strong communities through exceptional member experiences and financial empowerment. Their culture is rooted in collaboration, innovation, and a shared passion for helping individuals achieve their financial goals.

Recognized as a Regional Best and Brightest Company for over 20 years and nationally since 2018, our client has also earned Great Place to Work certification since 2023. In 2024, they were honored as one of the Best and Brightest in Wellness, highlighting their ongoing investment in employee well‑being and community impact.

The Mortgage Loan Officer is a fully outside sales role responsible for originating residential first mortgages through self-generated business and external referral networks. This position is ideal for a driven, entrepreneurial professional who thrives in a commission-based environment and is motivated by building their own pipeline.

There is a ramp‑up period where the client will pay a base, and then it transfers into an uncapped commission opportunity.

• Build and maintain a strong self-generated referral network to drive mortgage originations
• Deliver a high‑quality member experience throughout the entire mortgage process
• Consult with clients to understand financial goals and recommend appropriate lending solutions
• Interview applicants and assess financial eligibility for loan approval
• Guide members through available loan products, including risks and benefits
• Complete mortgage applications across multiple channels (online, phone, in‑person)
• Consistently meet or exceed monthly loan production and deposit goals
• Collaborate with internal teams and leadership to support business objectives

• High school diploma or equivalent
• 3+ years of residential mortgage lending experience
• Ability to obtain NMLS registration
• Strong knowledge of mortgage products, programs, and lending practices
• Proven ability to self‑source leads and build referral partnerships
• Experience working in a sales‑driven, goal-oriented environment
• Strong communication, interpersonal, and relationship‑building skills
• Excellent organization, follow‑up, and time‑management abilities
• Ability to handle high‑pressure situations and meet deadlines
• Proficiency with Microsoft Office (Excel, Word) and CRM/database systems
• Demonstrated success meeting or exceeding sales targets

Nice to Have:

• Experience with Encompass
• Background in equity loans or lines of credit
• Experience gathering deposits
• Familiarity with specialty loan products (FHA, VA, construction, etc.)
• Strong track record of self‑generated loan origination

Our client is committed to fostering a culture of belonging, guided by values such as care, curiosity, and a strong work ethic.

• Flexible work options (role‑dependent)
• Ongoing employee engagement initiatives
• Opportunities to give back through community involvement
• A supportive, team‑oriented environment