Mortgage loan officer

Mortgage Loan Officer

At orsa credit union, we believe in more than just banking, we believe in people. We are looking to build a community of forward-thinking team members who share our values towards providing exceptional member experiences and financial empowerment through our best-in-class products.

The mortgage loan officer is exclusively an outside sales position that is responsible for the origination of residential first mortgages via an external referral network to reach goals and credit union objectives. This position is responsible for generating prospects through their own individual efforts without the aid of internal referrals.

This position offers a base salary of $31,800 and a generous incentive program.

• Deliver on our Member Engagement Manifesto and ensure an exceptional member experience throughout the mortgage journey.
• Develop self-generating referral networks necessary to accomplish sales goals and meet minimum monthly closed loan and deposit expectations.
• Consult with members about their home financing needs, risks, and offer lending solutions.
• Interview applicants to determine financial eligibility and feasibility of granting loans.
• Assess member needs, explore all options, and introduce different types of loans.
• Fully complete a mortgage loan application online, over-the-phone, or in-person.
• Perform other duties as directed by leadership.

• High school diploma or equivalent.
• Minimum 3 years solid work experience in residential mortgage lending.
• Ability to obtain Nationwide Mortgage Licensing System (NMLS) registration.
• Solid understanding of mortgage industry lending practices and programs.
• Ability to cultivate, manage, and maintain referral partnerships to generate mortgage leads.
• Capable of working in a sales-centric, goal-oriented environment.
• Exceptional professionalism providing for a best-in-class member experience.
• Excellent verbal and written communication skills.
• Outstanding organizational and follow up skills.
• Capable of proficiently delivering and handling difficult customer conversations.
• Strong teamwork abilities with co-workers and colleagues.
• Excellent interpersonal and decision-making skills.
• Ability to handle the stress of meeting time-sensitive deadlines.
• Proficient computer skills, including MS Office and databases.
• Experience reaching or exceeding sales goals and objectives.
• Ability to adapt well to change and learn quickly.
• Ability to problem-solve with a high level of personal accountability.
• Proficiency using Excel and Word.

• Demonstrated proficiency with lead generation and meeting self-generated origination sales goals.
• Proficient with Encompass.
• Experience with originating equity loans/lines.
• Experienced in gathering deposits.
• Specialty product experience like construction, FHA, VA, etc.

• Flexible work options depending on position.
• Comprehensive medical, dental, and vision plans.
• Generous paid time off package for all full-time team members.
• Up to 12-weeks paid paternity/maternity leave.
• Lifestyle Accounts to help with your personal wellbeing.
• Family Health Benefits.
• Paid time off to observe all Federal Holidays.
• A generous 401k match.
• Numerous employee engagement activities.
• Community Resource Groups.
• Paid time off for occasions such as volunteering, caregiving, and family events.

orsa credit union is an equal opportunity employer (M/F/D/V). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable Federal, State or local laws.