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Customer Solutions Specialist - Banking Collections
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-07-11
Listing for:
Fifth Third
Full Time
position Listed on 2026-07-11
Job specializations:
-
Finance & Banking
Banking & Finance -
Customer Service/HelpDesk
Banking & Finance
Job Description & How to Apply Below
Fifth Third Bank in Grand Rapids, MI seeks a Customer Solutions Specialist to discuss account resolutions, payoffs, and settlements with customers and partners. The role involves skip tracing, analyzing payment histories, and documenting all interactions in the bank system.
A solid one-year background in collections or customer advocacy helps achieve team goals and protect the bank’s assets. Candidates should demonstrate strong communication, negotiation, and mathematical skills, along with
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