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Loss Mitigation Financial Counselor

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third
Full Time position
Listed on 2026-07-11
Job specializations:
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

Fifth Third Bank in Grand Rapids, MI is seeking a Financial Guidance Counselor (Loss Mit) to counsel customers facing delinquency and identify loss-mit options that balance customer needs with investor expectations. You will communicate clearly, document interactions, and coordinate with internal teams to support ownership retention where possible.

The role emphasizes compliant customer outreach, timely responses, and the ability to navigate complex financial information.

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