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Financial Guidance Counselor — Loss Mitigation

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third Bank
Full Time position
Listed on 2026-07-13
Job specializations:
  • Finance & Banking
    Financial Services, Financial Advisor / Consultant
Salary/Wage Range or Industry Benchmark: 35000 - 60000 USD Yearly USD 35000.00 60000.00 YEAR
Job Description & How to Apply Below

Fifth Third Bank in Grand Rapids, MI, is seeking a Financial Guidance Counselor (Loss Mit) to assist customers facing delinquency by offering payment solutions and guiding them through loss mitigation options while complying with all guidelines.

Under moderate supervision you will document interactions, manage deadlines, and provide clear communication. The role emphasizes customer service, risk awareness, and supportive financial counseling.

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