Account Manager- Investment Associate

Responsibilities

• Prepares client presentations and ensures all portfolio materials are ready for client meetings.
• Creates custom asset allocations and reviews performance for accuracy.
• Identifies possible issues and amends prior to client meetings.
• Communicates actively with clients and Portfolio Advisors on client requests.
• Develops clear understanding of clients’ needs behind service requests and communicates to service partners.
• Obtains appropriate information from partners and clients to facilitate service changes or process transactions.
• Handles routine issues independently while engaging the appropriate PA as needed.
• Collaborates with the Client Service team on a regular basis to receive and communicate information on all aspects of a client relationship or portfolio.
• Processes client cash requests.
• Determines account in which to raise funds and submit trades for approval by the Portfolio Advisor.
• Analyzes client accounts based on client investment guidelines to identify issues.
• Rebalances portfolios with Portfolio Advisor guidance.
• Manages client investment objective letters proactively for Portfolio Advisors such that they are updated before expiring.
• Completes the GDWM training and demonstrates a proficient level of use.
• Manages the entire process for the Client Service team’s monthly compliance (REV) meeting.
• Ensures that accounts have proper documentation and/or coding for existing or new clients (i.e., non‑guidance holdings, concentration holdings, IPS forms, address changes, statement addresses, investment guidelines, fees, etc.) and ensures files are properly organized and maintained.
• Runs various reports for Portfolio Advisors or clients, as requested.
• Researches tax cost issues and works with the tax department to correct discrepancies and verify adjustments on client accounts.
• Initiates transactions requested by the client (i.e., remit proceeds, stock gifting requests, etc.).
• Processes physical stock/bond certificates and completes DTC transfers.
• Follows up with clients on inquiries via the telephone or written correspondence.
• Processes trades by established deadlines with direction from Portfolio Advisor.
• Adheres to National Investment Guidelines.
• Provides solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.
• Impacts the quality, timeliness and effectiveness of the team; uses discretion to modify work practices and processes to achieve results or improve efficiency.

• 1+ year relevant work experience.
• Demonstrated interest in investments.
• Initiative, diligence and attention to detail.
• Manages priorities well.
• Work Authorization:
  Applicants must be authorized to work in the U.S. without the need for employment‑based visa sponsorship now or in the future.
• Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at , or alternatively you can discuss your individual requirements with the recruiter you are working with.

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non‑discriminatory manner in accordance with our obligations under the law and codes of practice.

This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO Statement:
Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour,…