Account Manager- Investment Associate

Responsibilities

• Prepare client presentations and ensure all portfolio materials are ready for client meetings.
• Create custom asset allocations and review performance for accuracy.
• Identify possible issues and amend prior to client meetings.
• Communicate actively with clients and Portfolio Advisors on client requests.
• Develop a clear understanding of clients' needs behind service requests and communicate to service partners.
• Obtain appropriate information from partners and clients to facilitate service changes or process transactions.
• Handle routine issues independently while engaging the appropriate PA as needed.
• Collaborate with the Client Service team on a regular basis to receive and communicate information on all aspects of a client relationship or portfolio.
• Process client cash requests.
• Determine the account in which to raise funds and submit trades for approval by the Portfolio Advisor.
• Analyze client accounts based on client investment guidelines to identify issues.
• Rebalance portfolios with Portfolio Advisor guidance.
• Manage client investment objective letters proactively for Portfolio Advisors so they are updated before expiring.
• Complete the GDWM training and demonstrate a proficient level of use.
• Manage the entire process for the Client Service team’s monthly compliance (REV) meeting.
• Ensure that accounts have proper documentation and/or coding for existing or new clients (e.g., non-guidance holdings, concentration holdings, IPS forms, address changes, statement addresses, investment guidelines, fees, etc.) and ensure files are properly organized and maintained.
• Run various reports for Portfolio Advisors or clients as requested.
• Research tax cost issues and work with the tax department to correct discrepancies and verify adjustments on client accounts.
• Initiate transactions requested by the client (e.g., remit proceeds, stock gifting requests, etc.).
• Process physical stock/bond certificates and complete DTC transfers.
• Follow up with clients on inquiries via telephone or written correspondence.
• Process trades by established deadlines with direction from Portfolio Advisor.
• Adhere to National Investment Guidelines.
• Provide solutions to problems in situations that are atypical or infrequently occurring based on practice and existing precedents or procedures.
• Impact the quality, timeliness, and effectiveness of the team; use discretion to modify work practices and processes to achieve results or improve efficiency.

• 1+ year relevant work experience
• Demonstrated interest in investments
• Initiative, diligence, and attention to detail
• Ability to manage priorities well

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H‑1B, L‑1, TN, O‑1, E‑3, H‑1B1, F‑1, J‑1, OPT, CPT or any other employment‑based visa).