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Bilingual Dispute Resolution Analyst
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-06
Listing for:
Fifth Third Bank
Full Time
position Listed on 2026-08-06
Job specializations:
-
Finance & Banking
Banking & Finance -
Language/Bilingual
Banking & Finance
Job Description & How to Apply Below
Fifth Third Bank in Grand Rapids, MI is seeking a Bilingual Dispute Intake Analyst to leverage English and Spanish fluency, provide exceptional customer service, and capture accurate account information. The role handles inbound calls about filing disputes or checking status, including complex disputes, while adhering to UCC, Reg E, and Reg Z requirements.
The Analyst will de-escalate situations, perform risk analysis, and use bank and vendor systems to research questions.
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