Expense & Compliance Manager
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-08-08
Listing for:
BDO USA
Full Time
position Listed on 2026-08-08
Job specializations:
-
Finance & Banking
Financial Compliance, Regulatory Compliance Specialist
Job Description & How to Apply Below
Job Summary
The Expense and Compliance Manager leads the firm’s expense reimbursement and card programs, including PCard, VCard, and T&E cards, with accountability for policy compliance, internal controls, and process effectiveness. This role drives standardization, automation, and continuous improvement across expense and card-related activities while maintaining a strong control environment over employee and card-based disbursements.
The role partners closely with Accounts Payable, Procurement, Financial Systems, Tax, Internal Audit, and business stakeholders to support data integrity, policy compliance, and an efficient end-to-end expense management process.
Job Duties Expense Reimbursements & Card Program Oversight- Leads the firm’s expense reimbursement and card compliance programs, ensuring adherence to corporate policy and regulatory requirements
- Oversees the administration, governance, and oversight of PCard, VCard, and T&E card programs
- Oversees expense reimbursement review and approval processes to ensure accuracy, completeness, and policy compliance
- Monitors card usage and expense activity to identify exceptions, enforce compliance, and address policy violations
- Monitors evolving regulations and business needs affecting expense reimbursements and card programs, and implement updates as needed
- Develops and maintains short- and long-term roadmaps for the Expense & Compliance function to support strategic priorities, process maturity, and continuous improvement
- Identifies and implements process improvements to enhance efficiency, accuracy, compliance, and user experience
- Leverages system capabilities, such as Oracle, or equivalent tools, to automate expense reimbursement and card workflows
- Partners with Financial Systems and Procure to Pay process leads to support system enhancements, upgrades, testing, and process optimization for expense and card programs
- Designs, implements, and maintains internal controls over expense reimbursements and card-related disbursements
- Monitors compliance metrics, identify trends, and proactively mitigate risks related to employee expenses and card usage
- Supports internal and external audit requests with timely and accurate responses
- Maintains documentation, controls, and escalation processes for policy exceptions and noncompliance
- Develops and maintains KPIs and reporting to track compliance, processing efficiency, card program performance, and policy adherence
- Provides leadership with insights and recommendations based on expense, card, and compliance data
- Partners with Accounts Payable, Procurement, Tax, Financial Systems, and firm leadership to align expense and card-related processes
- Communicates policy updates, process changes, and compliance expectations clearly across the firm
- Supports training and awareness efforts to strengthen employee understanding of expense reimbursement and card program requirements
- Leads and develops the Expense & Compliance team
- Sets clear performance expectations and provide ongoing coaching, feedback, and development
- Fosters a culture of accountability, continuous improvement, and customer service
- Manages staffing, workload prioritization, and performance management processes
- Supports team hiring, onboarding, and training
- Performs other duties as assigned
Education:
- Bachelor’s degree required; focus in Finance or Accounting, preferred
- Five (5) or more years of experience in expense management, accounts payable, corporate card administration, and/or procure-to-pay, required
- Three (3) or more years of people leadership experience, preferred
- Experience in a multi-entity or multi-location environment, preferred
- N/A
- Experience with Oracle Cloud Fusion Expense, preferred
- Advanced Excel and data analysis skills, required
- Familiarity with automation and workflow tools, preferred
- N/A
- Strong knowledge of expense reimbursements, card program administration, compliance, and internal controls
- Ability to translate policy into effective processes and controls
- Excellent communication skills with the ability to influence stakeholders at all levels
- Strong analytical and problem-solving skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong attention to detail and accuracy
- Ability to work independently and collaboratively
- Strong customer service orientation
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