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Expense & Compliance Manager

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: BDO USA
Full Time position
Listed on 2026-08-08
Job specializations:
  • Finance & Banking
    Financial Compliance, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Job Summary

The Expense and Compliance Manager leads the firm’s expense reimbursement and card programs, including PCard, VCard, and T&E cards, with accountability for policy compliance, internal controls, and process effectiveness. This role drives standardization, automation, and continuous improvement across expense and card-related activities while maintaining a strong control environment over employee and card-based disbursements.

The role partners closely with Accounts Payable, Procurement, Financial Systems, Tax, Internal Audit, and business stakeholders to support data integrity, policy compliance, and an efficient end-to-end expense management process.

Job Duties Expense Reimbursements & Card Program Oversight
  • Leads the firm’s expense reimbursement and card compliance programs, ensuring adherence to corporate policy and regulatory requirements
  • Oversees the administration, governance, and oversight of PCard, VCard, and T&E card programs
  • Oversees expense reimbursement review and approval processes to ensure accuracy, completeness, and policy compliance
  • Monitors card usage and expense activity to identify exceptions, enforce compliance, and address policy violations
  • Monitors evolving regulations and business needs affecting expense reimbursements and card programs, and implement updates as needed
  • Develops and maintains short- and long-term roadmaps for the Expense & Compliance function to support strategic priorities, process maturity, and continuous improvement
Process Improvement & Automation
  • Identifies and implements process improvements to enhance efficiency, accuracy, compliance, and user experience
  • Leverages system capabilities, such as Oracle, or equivalent tools, to automate expense reimbursement and card workflows
  • Partners with Financial Systems and Procure to Pay process leads to support system enhancements, upgrades, testing, and process optimization for expense and card programs
Controls & Risk Management
  • Designs, implements, and maintains internal controls over expense reimbursements and card-related disbursements
  • Monitors compliance metrics, identify trends, and proactively mitigate risks related to employee expenses and card usage
  • Supports internal and external audit requests with timely and accurate responses
  • Maintains documentation, controls, and escalation processes for policy exceptions and noncompliance
Data, Reporting & Insights
  • Develops and maintains KPIs and reporting to track compliance, processing efficiency, card program performance, and policy adherence
  • Provides leadership with insights and recommendations based on expense, card, and compliance data
Cross-Functional Collaboration
  • Partners with Accounts Payable, Procurement, Tax, Financial Systems, and firm leadership to align expense and card-related processes
  • Communicates policy updates, process changes, and compliance expectations clearly across the firm
  • Supports training and awareness efforts to strengthen employee understanding of expense reimbursement and card program requirements
Supervisory Responsibilities:
  • Leads and develops the Expense & Compliance team
  • Sets clear performance expectations and provide ongoing coaching, feedback, and development
  • Fosters a culture of accountability, continuous improvement, and customer service
  • Manages staffing, workload prioritization, and performance management processes
  • Supports team hiring, onboarding, and training
  • Performs other duties as assigned
Qualifications, Knowledge, Skills, and Abilities:

Education:
  • Bachelor’s degree required; focus in Finance or Accounting, preferred
Experience:
  • Five (5) or more years of experience in expense management, accounts payable, corporate card administration, and/or procure-to-pay, required
  • Three (3) or more years of people leadership experience, preferred
  • Experience in a multi-entity or multi-location environment, preferred
License/Certification:
  • N/A
Software:
  • Experience with Oracle Cloud Fusion Expense, preferred
  • Advanced Excel and data analysis skills, required
  • Familiarity with automation and workflow tools, preferred
Language:
  • N/A
Other Knowledge, Skills, and Abilities:
  • Strong knowledge of expense reimbursements, card program administration, compliance, and internal controls
  • Ability to translate policy into effective processes and controls
  • Excellent communication skills with the ability to influence stakeholders at all levels
  • Strong analytical and problem-solving skills
  • Ability to manage multiple priorities and deadlines in a fast-paced environment
  • Strong attention to detail and accuracy
  • Ability to work independently and collaboratively
  • Strong customer service orientation
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