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Banking Dispute Resolution Specialist
Job in
Grand Rapids, Kent County, Michigan, 49528, USA
Listed on 2026-09-09
Listing for:
Fifth Third Bank
Full Time
position Listed on 2026-09-09
Job specializations:
-
Finance & Banking
Banking Operations
Job Description & How to Apply Below
Fifth Third Bank in Grand Rapids, MI seeks a Dispute Intake Analyst to support customers filing disputes and checking status. You will research and document transactions, assess risk under UCC and Reg E/Z, and escalate issues to improve policies while maintaining strong customer service.
Ideal candidates bring 1–3 years in disputes or banking, an Associate degree or equivalent, and excellent communication and problem-solving skills to manage complex cases in a fast-paced call-center environment.
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