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Delinquency Solutions Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third
Full Time position
Listed on 2026-10-06
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking & Finance, Regulatory Compliance Specialist
Salary/Wage Range or Industry Benchmark: 35000 - 52000 USD Yearly USD 35000.00 52000.00 YEAR
Job Description & How to Apply Below

Fifth Third Bank in Grand Rapids, MI seeks a Customer Solutions Advocate to support collections across mid-stage, late-stage and high-risk delinquency accounts. You will propose solutions on consumer products, document actions, and help mitigate risk while maintaining a positive customer experience.

The role requires strong communication, negotiation, and analytical skills, with a detail-focused approach and the ability to work in a fast-paced call-center environment.

We are currently recruiting a Delinquency Solutions Specialist for our team in Grand Rapids, MI, United States.

This is a strong opening to take on the Delinquency Solutions Specialist role at Fifth Third.

As a Delinquency Solutions Specialist, you will play an important part at Fifth Third in Grand Rapids, MI, United States.

We invite applications for the Delinquency Solutions Specialist position located in Grand Rapids, MI, United States.

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