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Delinquency Solutions Specialist

Job in Grand Rapids, Kent County, Michigan, 49528, USA
Listing for: Fifth Third
Full Time position
Listed on 2026-10-07
Job specializations:
  • Finance & Banking
    Loan Servicing, Banking & Finance, Financial Compliance, Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Fifth Third Bank in Grand Rapids, MI seeks a Customer Solutions Advocate (Collections) to pursue payment commitments and resolve delinquent accounts. The role emphasizes communication, negotiation, and compliant handling of cases across equity, unsecured, auto, and card products.

You will monitor accounts, perform skip tracing, and escalate complex issues while guiding customers toward mutually beneficial resolutions. This on-site position anchors our collections team in Grand Rapids.

Step into the Delinquency Solutions Specialist role at Fifth Third in Grand Rapids, MI, United States and grow with us.

Our organisation is growing, and we are hiring a Delinquency Solutions Specialist in Grand Rapids, MI, United States.

This opening is for the Delinquency Solutions Specialist role at Fifth Third.

We are seeking a motivated Delinquency Solutions Specialist to join Fifth Third in Grand Rapids, MI, United States.

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