Client Services Representative

Provide excellent customer service to help facilitate a positive and efficient experience for people accessing and participating in services as well as employees providing those services. Responsibilities include responding to phone calls, receiving and directing clients, data entry, retrieval and organization, and coordinating workflows across programs. Success is achieved through purposeful and respectful relationships, communication and organization.

We support our employees with a robust benefits package, quality supervision, flexible scheduling, a vibrant work culture, ongoing training opportunities, and avenues for career growth. Ideal candidates will bring a willingness to explore bias, equity issues, successes, and challenges with empathy and curiosity, crucial for thriving and advancing within our organization.

• High level technical and MS Office (Excel) proficiency
• Experience with data analysis
• Working knowledge of electronic health record systems
• Ability to work effectively and efficiently across multiple programs
• Proven experience working with culturally diverse populations.

We understand that candidates may have unique experiences and skills that aren't always reflected in a job description. If you feel you could contribute to our team, please apply.

• Market driven and equitable salary practices
• Robust health insurance options
• 11 paid holidays (including floating holidays for times important to you)
• Supportive and fulfilling culture
• Equity and inclusion focused affinity and work groups

Learn more /careers.

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