Patient Access Specialist - Emergency Department

Career Opportunities with Livingston Health Care

A great place to work.

Current job opportunities are posted here as they become available.

The Patient Access Clerk greets, registers, and collects insurance co-pay and payments for Livingston Health Care patients. The Patient Access Clerk answers and triages incoming phone calls, as well as delivers messages to departments, clinicians, and providers. The Patient Access Clerk is also responsible for scheduling patient appointments and provides daily appointment reminder calls.

Schedule:

• 0.9
  
  FTE (36 hours)
• Sun, Mon, &Tues
• 6am-6pm or 6pm-6am

Compensation:

• $20.00/hr +DOE
• Robust Benefits Package
• Shift Differentials

ESSENTIAL FUNCTIONS,

DUTIES AND RESPONSIBILITIES:

• Registers patients using the electronic computer system, including verifying demographic and insurance information, and organizing encounter and patient label information.
• Schedules appointments timely and makes appointment call back reminders according to policy.
• Collects upfront payment for Livingston Health Care, including insurance co-pay and time of service payments.
• Communicates messages effectively and productively, using the electronic computer system, to other departments and clinicians, including providers.
• Documents admission, discharge and patient status change information using the electronic computer system.
• Scans Insurance and Medical Record Information into the Electronic Medical Record.
• The flexibility to work in multiple areas throughout the facility.

QUALIFICATIONS (Required):

• High school diploma or equivalent.
• Knowledge of Microsoft office products.
• Excellent communication and customer service skills.
• Must be able to treat all information as confidential.

ADDITIONAL DESIRABLE

QUALIFICATIONS:

• One-year customer service experience preferred.
• Knowledge of electronic medical record and payment system.
• Mature personality, acute sense of responsibility and integrity.
• Attention to detail is a must.
• Positive attitude and flexibility during routine work day
• Well-groomed, tactful, professional, patient, pleasant and customer focused.