Client Coordinator

Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.

The Client Coordinator will play a critical role in ensuring a smooth and efficient operation of our staffing services, with a focus on building strong client relationships and providing exceptional customer service.

• Develops and maintains strong relationships with healthcare facilities, hospitals, clinics, and other clients
• Serves as the primary point of contact for clients, addressing their staffing needs and inquiries promptly and professionally
• Collaborates with clients to understand their staffing requirements and tailor solutions to meet their specific needs

• Coordinates the placement of healthcare professionals including nurses, allied health professionals and other personnel in client facilities
• Collaborates with internal teams to match qualified candidates with client job openings
• Ensures all required documentation, background checks, and certifications are complete and compliant with industry regulations

• Manages shift scheduling, ensuring that client facilities have adequate staffing coverage
• Monitors and maintains compliance with client-specific requirements and industry regulations
• Tracks and reports on staffing metrics and performance indicators

• Addresses and resolves any client concerns, staffing challenges, or issues that may arise
• Proactively identifies opportunities for improvement in staffing processes and client satisfaction

• Maintains accurate client records, contracts, and billing information
• Assists in invoicing and billing processes in coordination with the finance department
• Prepares and distributes reports and documentation as needed

• Bachelor's degree in business, healthcare administration, or a related field preferred
• Previous experience in client coordination, customer service, or healthcare staffing preferred
• Strong communication skills, both written and verbal; proficiency in the English language is required
• Exceptional organizational and multitasking abilities
• Proficiency in Microsoft Office Suite and familiarity with staffing software preferred
• Knowledge of healthcare industry regulations and compliance preferred
• Ability to work independently and as part of a team in a fast-paced environment
• Excellent problem-solving skills and attention to detail

At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical), Health Advocate Employee Assistance Program, Health Savings Account , 401(k), 401(k) Company Match, Profit Sharing, Short Term Disability, Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death and Dismemberment Insurance, Voluntary Life and Accidental Death and Dismemberment Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Accident Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance, Pet Insurance, Milk Stork, Transportation Benefit, Educational Assistance Program, College Partnership Program, Paid Time Off/Company Holidays

* Benefit eligibility is dependent on employment status.

Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

This posting will remain active on job boards for 5 days from date of posting unless there is a good faith basis to extend the posting date.

Please note that this pay range represents a good faith estimate of the compensation that will be offered for this position based on the circumstances. The actual pay offered to a successful candidate will take into account a wide range of factors, including but not limited to location, experience, and other variable factors.

"Pursuant to the San Francisco Fair Chance Initiative, Amergis will consider for employment qualified applicants with arrest and conviction records"